viRtuAL AssistANt seRviCes + suPPoRt seRviCes
Virtual Assistant Services
I help overwhelemed World-Changers free up their time from administrative, design and tech related tasks so that they can focus on their business and stay in their zone of genius while I support you in mine.
ASSIST ME – Virtual Assistant Services
Even though you might not be as extreme as Penny here, perhaps you haven’t successfully found a way to clone yourself to get more done. Need help managing your Kajabi or WordPress site (with the Divi Theme), website freshen-ups, creating graphics or content updates or perhaps you need to integrate some 3rd party applications with your website and you see the value in staying in your zone of genius while someone (like moi) in their zone of genius handles it instead (I knew you were a smart cookie!)?
Let me take care of the techie overwhelm and tidbits while you grow and evolve in your business, so you can focus on what you’re best at: Changing lives and making the world a brighter place.
How I can help you take off the multi-hat wearing pressure that comes with setting your big vision goals into action.
Tasks that I can help you offload include:
Blog / Website Management
- Uploading Posts
- Content Changes (copywriting changes / image swaps / adding a widget / add new graphic or button)
- Formatting posts to be published
- Scheduling posts to be published
- Adding internal links to posts
- Adding affiliate links to posts
- Proofread posts (grammar and language spelling)
- Editing posts (grammar, structure)
- Repairing / updating broken links
- Making SEO improvements (headlines, page titles, content, images, etc.)
- Setting up 301 redirects
- Creating a custom 404 page
- Tracking 404 errors (via plugin)
- Removing unwanted pages and posts
- Adding new pages
- Installing and updating plugins
- Setting up integrations (with social media, mailing lists, etc.)
- Integrating a payment gateway (Stripe, Paypal, etc.)
- Website information and legal pages kept up-to-date (contact, copyright year, addresses, etc.)
- Tech troubleshooting learning platforms (Podia, Teachable, Kajabi, etc.)
- Adding a contact form
Content Design + Production
- Sourcing brand-aligned photos
- Editing photos
- Creating brand aligned graphics (website use)
- Creating brand aligned + network sized graphics for posts (IG, Pinterest, Facebook, YouTube, etc.)
- Managing editorial calendar
- Compiling, formatting and uploading e-books
- Uploading, settings adjustments and adding descriptions (YouTube, Vimeo, etc.)
- Uploading audio to to hosting platforms (Soundcloud, iTunes, etc.)
- Embedding audio/video files on website
- Brand-aligned slideshows / Powerpoint
- Infographic Design
- Media Kit Creation
Social Media
- Setting up new social media support groups – setup only, not group managment. Uploading files to Facebook Groups.
- Designing banners, headers and backgrounds
- Uploading presentations to Slideshare or Prezi
- Setting up social scheduling tools (Co-Schedule, Planoly, Later, Tailwind, etc.) – all copy content provided by you.
- Writing or updating online business profiles (e.g. LinkedIn, Instagram)
For enhanced and uniquely social media services please see Socialize Me Services.
Email Marketing
- Scheduling email campaigns
- Designing email templates
- Managing the newsletter (content provided by you)
- Email list segmentation
- Scrubbing email lists
- Track email campaigns (click throughs, conversions, unsubscribes)
Administrative Support
- File management (in Google Drive, Dropbox, Amazon S3, etc.)
- Generating forms (website plugin, 3rd party platforms or interactive PDF)
- Designing + preparing slideshows/ Powerpoints
- e-Book design
- PDF conversion
- PDF merging/splitting
- Client gift management (sending cards/gifts physical/e-format for holidays, thank-you’s, milestone events, etc.)
- Setting up webinars
- Designing fliers and brochures
- Project management setup (Asana, Trello, etc.)
Customer Service
- Setting up/updating CRM tools (Customer Relationship Management)
- Updating member records
- Managing Broken Links (fixing and customer support)
- Evaluating Client Onboarding Processes
- Tech troubleshooting learning platforms (Kajabi, Podia, Teachable etc.)
À LA CARTE + MISC
- Virtual Event Support
- Setting up landing pages, splash pages, opt-in-forms
- Onboarding Support
- Systems / Process Evaluations + Improvements
- Launch Assistance
viRtuAl AssistANt suPPoRT PACKAGes
* All packages require a 3 month minimum commitment to start.
And if you’re wondering what’s with these package names, well, they are all small dwarf planets – I love astronomy!
CERES
Monthly Support- 3 hours/month
- One 30-Minute Planning Call
- Project Management on Asana/Trello
- Shared Drive Folder
- Roll over up to 1 unused hours to the next month
MAKEMAKE
Monthly Support- 5 hours/month
- One 30-Minute Planning Call
- Project Management on Asana/Trello
- Shared Drive Folder
- Roll over up to 2 unused hours to the next month
HAUMEA
Monthly Support- 8 hours/month
- One 30-Minute Planning Call
- Project Management on Asana/Trello
- Shared Drive Folder
- Roll over up to 5 unused hours to the next month
ERIS
Monthly Support- 10 hours/month
- One 30-Minute Planning Call
- Project Management on Asana/Trello
- Shared Drive Folder
- Roll over up to 4 unused hours to the next month
- Voxer Chat Support** (conditions apply)
PLUTO
Monthly Support- 15 hours/month
- One 30-Minute Planning Call
- Project Management on Asana/Trello
- Shared Drive Folder
- Roll over up to 5 unused hours to the next month
- Voxer Chat Support** (conditions apply)
Does not include social media network management – please see Socialize Me Services. All copy content provided by you. Must be using Kajabi or WordPress (along with the Divi Theme) and have cohesive branding guidelines in place to ensure my design standards and reputation are maintained.
*All packages require a 3 month minimum commitment to start.
Let’s Do This!
GettiNG stARteD is eAsY
Complete The Discovery Form ^^Above
Complete the Discovery Form ^^above, you will then be sent more information via email on how to book your complimentary Discovery Call.
Book Discovery Call
Once you’ve completed the Discovery Form you’ll hear back from me within 48 business hours with instructions on how to book your Discovery Call.
Confirm & Solidify
After our Discovery Call I’ll send you a proposal that meets your custom project needs and then from there you can sign the agreement and pay your invoice.
Magic Begins
Once your project is booked and your start date arrives you’re ready to start deep diving into our co-creative experience.
I don't use WordPress or Kajabi can you still support me?
Lucky you, if you happen to use Square or Podia, I can assist you too. If you’re using another platform, let me know what it is, I may be able to assist you and just might not have it listed here. Let’s connect!
I don't use Kajabi or Divi Theme for WordPress, can you still support me?
‘Fraid not buttercup, we’re not a good match. If I had to learn a new WordPress theme each time to support a client it would take me too long to do your work proficiently, besides, I truly love and stand behind Kajabi and the Divi Theme.
What is Managed WordPress Hosting and why do you recommend it?
How will we communicate during my project?
What currency do you charge your services in?
Prices are listed in USD. Canadian clients are subject to applicable taxes.
How do I pay you?
I’m happy to offer all major credit cards, which are processed securely through Stripe; as well ACH options are available for US residents and for Canadians through select financials institutions, you can also pay your invoices via e-transfer. I do not accept Paypal or cheques.
Fess up: What's one of your coolest life experiences?
World-Changing Web Presence Enabler
Stephanie Markou
Stephanie Markou is a branding/web weaver and detail-obsessed developer who builds online spaces that are just as soulful as the difference-makers who occupy them. Her passion lies in helping her clients claim their calling and inspire ripples of transformation in the lives of others by empowering them with a world-changing web presence that’s functional, purposeful and authentic. She’s also a self-proclaimed world (and heart) explorer, crystal and essential oil enthusiast, and lover of mint chocolate and red wine.
LET'S SOUL SYNC
Resources & Recommendations for Soulpreneurs
Want to take a peak inside my daily business & lifestyle tools, recommended professionals and more? Check out my resources & recommendations for Soulpreneurs